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PRIVACY AND COOKIE POLICY

Privacy and Cookie Policy

*Last updated: 12/03/2026*

At Moorni Limited, we are committed to protecting your privacy and providing a safe online experience. This Privacy and Cookie Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website, you consent to the collection and use of your personal information as described in this policy.

1. Who We Are

Moorni Limited is an online Indian takeaway and table reservation service based in Scotland. Our registered address is Moorni Limited, 76 Greenock Rd, Bishopton PA7 5JB. For any privacy-related questions, you can contact us at:

Email: info@moorni.co.uk
Phone: 01505 367567

2. What Information We Collect

We collect and use the information you provide during registration and checkout, including:

  • Your name
  • Delivery address
  • Email address
  • Phone number
  • Order history

3. How We Use Your Information

We use your personal information for the following purposes:

PurposeLegal Basis (under UK GDPR)
To process and deliver your ordersNecessary for the performance of a contract
To communicate with you about your orderNecessary for the performance of a contract
To verify your age for alcohol purchasesLegal obligation (licensing law)
To send promotional emails (if you opt in)Your consent
To improve our website and servicesLegitimate interests

We will not share, sell, or rent your personal information to any third party without your consent, unless required by law.

4. Email Marketing

If you have signed up for our email marketing using the sign-up form on our website, we may use your email address to send you promotional emails, deals, news, and upcoming events.

We use Mailchimp, a third-party email marketing service, to send these emails. By signing up, you consent to your email address being shared with Mailchimp for this purpose. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our emails.

5. User Accounts

When you register on our website, we store the personal information you provide in your user profile. You can view, edit, or delete your personal information at any time (except for your username) by logging into your account. Website administrators also have access to view and edit this information for support purposes.

6. How Long We Keep Your Data

We retain your personal information only for as long as necessary:

  • Order information: Retained for 6 years to comply with tax and legal obligations
  • User accounts: Retained until you request deletion
  • Email marketing data: Retained until you unsubscribe

If you would like your account deleted, please contact us at info@moorni.co.uk.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal information:

  • Right to access – You can request a copy of the data we hold about you
  • Right to rectification – You can ask us to correct inaccurate data
  • Right to erasure – You can ask us to delete your data (subject to legal obligations)
  • Right to restrict processing – You can ask us to limit how we use your data
  • Right to data portability – You can request your data in a machine-readable format
  • Right to object – You can object to us processing your data for marketing purposes

To exercise any of these rights, please contact us at info@moorni.co.uk.

8. Online Payments and Billing

We do not store any billing or card information on our website or servers.

All payments are securely processed by our third-party payment gateway providers. When you make a payment on our website:

  • Your transaction is encrypted and securely transferred to our payment gateway
  • They handle the authorization and processing of your payment using industry-standard security protocols
  • We do not have access to your full card details

We accept payments by Visa and Mastercard.

9. Cookies

9.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us analyze website traffic, remember your preferences, and provide relevant content.

9.2 What Cookies We Use

TypePurpose
Strictly necessary cookiesRequired for website functionality (e.g., remembering items in your basket)
Performance cookiesHelp us understand how visitors use our site (e.g., Google Analytics)
Functionality cookiesRemember your preferences and settings
Targeting cookiesUsed by advertising networks to show relevant ads

9.3 How to Control Cookies

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but this may affect your ability to use certain features of our website.

To manage cookies in modern browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data

For more detailed instructions, visit aboutcookies.org.

10. Changes to This Policy

We reserve the right to update or modify this Privacy and Cookie Policy at any time. Any changes will be posted on this page with an updated revision date. Please check this page regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact us:

Phone: 01505 367567
Email: info@moorni.co.uk
Address: Moorni Limited, 76 Greenock Rd, Bishopton PA7 5JB